Contact
One address, and one person answers it: info@prgspace.com.
I usually reply within a few working days. Write in English or in Italian, whichever suits you.
What is worth writing about
- A tool that did not work. Tell me which tool, which browser, and what kind of file it happened on — “a three-hundred-page PDF from a scanner”, “an iPhone HEIC photo”, “a ZIP made on Windows”. Do not attach the file: it does not help us understand, and this site exists precisely so that you do not have to send your files around.
- A tool you need that is missing. Requests that arrive more than once become the pages of the following months.
- A mistake in the text. A clumsy translation, an instruction that says one thing while the button does another, a limit described wrongly.
- Privacy and personal data. Rights under Articles 15-22 GDPR are exercised at this same address; what we process, and how, is set out in the privacy policy.
- Advertising and business enquiries. Same address.
What we cannot do
- Recover a file. Nothing ever reaches us: if you have lost the original, no copy exists anywhere, here included.
- Process a file for you. We cannot receive it, and we do not want to — that is the whole point of the site.
- Support other people’s software. If the problem is in Word, in Acrobat or on your phone, this is not the right place — though we will still try to give you a line of an answer.
Site owner
Davide Pergola
Pioltello (MI), Italy
Email: info@prgspace.com
AnyFileStudio is the name under which this site is published, within the PRG Space studio. Who is behind it, and why it exists, is on the About page.